1 Fixing problems with directory synchronization for Microsoft 365 Microsoft 365 Enterprise Microsoft Learn
Indira Grasser edited this page 2026-01-12 08:29:21 -05:00
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This tool also helps users fix Outlook syncing issues by repairing OST or PST files and syncing the data smoothly. There are various methods to resolve the Outlook sync issues, including manual and third-party solutions. Firstly, we will discuss a few manual methods to resolve this send/receive error 0x800CCC0E fix Outlook error and share the stepwise procedure of each method to successfully fix synchronization issues. Now, let us start with the manual processes to fix Outlook syncing errors. I have multiple users experiencing sync errors with Outlook and office365.

Method 4: Recreating the Outlook Profile

If two-factor authentication is turned on for your account, you'll need to create an app password for that account. An app password is used instead of your normal account password for apps modern authentication troubleshooting that don't support two-factor authentication. Before you begin, make sure that your device has the latest operating system and app updates. Try the general troubleshooting solutions in Troubleshooting Mail and Calendar apps for Windows 10. Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not.

Check the connectivity to your email server

The client has a computer off the domain at home that his work email is tied to and he has never had any of these issues in Cache mode with that device.Once the client started using Outlook again after some time has passed the issue had come back.When they go back to the message and press send they get an error that the message has been deleted.The other solution to fix Outlook sync issues is recreating Microsoft Outlook profile.

However I do not use Outlook on it as much as I do on my desktop. If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. It is capable of automatically Office 365 sync problems and login fixes identifying problems with account setups, sync, and other typical mistakes.

Methods to fix Microsoft Outlook syncing error

If the connection is poor, consider restarting your modem/router or moving to a more reliable network. After these instructions, ensure the sync settings are correct and check everything is working well. Im at wits end and Microsoft stopped helping me because they feel the problem is on our end. However, I cannot find any reason why his account would do this only on our domain nothing is blocking our connection to Office 365. Here is the strange part I tried to remove the computer from the domain and have Outlook run from a local account for a few days.

Microsoft Outlook Sync issues

To make sure there are no issues, click Test Account Settings to test the connection. It is possible for a corrupted Outlook profile to impede synchronization. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If the problems do not occur in safe mode, its most likely an add-in causing grief. Ive been in contact with Microsoft they had me migrate his account\data to another server this did not fix it.