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Add Microsoft 365 help & learning

Orlando Salgado 2026-01-12 12:25:11 -05:00
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Content<br>
Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft. Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space.
⚙️ Step 3: Repair Microsoft 365 Installation
Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The steps to access the repair tool vary depending on your operating system. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will [mailbox not updating on IMAP](https://code.swecha.org/dlspenny78827/2097work-offline-mode-stuck/-/issues/1) fix the problem. OneDrive issues are a separate category of problems with Microsoft 365. Below we provide a more detailed list of issues and corresponding solutions.
Repair an Office application
If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant.To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them.Check the version of Microsoft Office installed on your computer and your subscription name and expiry date.If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated.Below we provide a more detailed list of issues and corresponding solutions.For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion.If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings.
If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation.
Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members. However, sometimes employees may not have the required permissions to open and edit an item. This error appears when you attempt to upload or save a Microsoft 365 item.
Common Office 365 Issues and How to Solve Them
The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. Check the version of Microsoft Office installed on your computer and your subscription name and [Outlook stuck updating folders solution](https://code.swecha.org/alanadegruchy4/2592132/-/issues/4) expiry date. If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed. Download and run the official Microsoft Support and Recovery Assistant (SaRA). It automatically diagnoses and repairs many Office 365 problems — including search indexing and sync issues.
Microsoft Support and Recovery Assistant
In this guide, you’ll learn how to fix Office 365 search not working after update using step-by-step methods verified to restore indexing and search functionality. Whether it’s Outlook, Word, or Excel, these fixes ensure your data is re-indexed, searchable, and synced properly. If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant. This tool should be installed on a computer as a standalone application. After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution. Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems.
📈 Bonus Tip: Use Microsoft Support and Recovery Assistant (SaRA)
Check the firewall on your computer, the router, and DNS configuration. If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again.
You may need to remove old Microsoft Office licenses from your computer and install a new one. Protect your most important files, like your passport, driver’s license, or insurance information with OneDrive Personal Vault. This ensures that the system-wide search index service is active [diagnose Office activation conflicts](https://campusbiasharaclub.com/read-blog/1116_outlook-stuck-on-synchronizing-subscribed-folders-issue-fixed.html) and linked to Office 365 apps.
Microsoft updates are released on a regular basis and allow you to protect software against known threats, fix bugs, and so on. Let’s find out what you can do if updates are not installed automatically, and what factors can cause update issues. Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). Always define a recovery email address when configuring your Office 365 account.