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If Outlook fix services you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead. If not, select Reset password below, enter the username name for the account you're trying to reset, and select Next. If you forgot your password and need to reset it, you can do so from the Windows sign-in screen. If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. For your protection, we will ask you to confirm the verification details you select. If you cannot get a code, read Troubleshooting verification code issue
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